RPL Kit-AURSAA001 Process customer complaints in an automotive workplace MSM The self-study guide contains references

The self-study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the learner guide

Core units BSBWOR203 Work effectively with others SITHCCC001 Use food preparation equipment SITHCCC005 Prepare dishes using basic methods of cookery SITHCCC011 Use cookery skills effectively SITHKOP001 Clean kitchen premises and equipment SITXFSA001 Use hygienic practices for food safety SITXINV002 Maintain the quality of perishable items SITXWHS001 Participate in safe work practices Elective units SITHCCC003 Prepare and present sandwiches SITHCCC006 Prepare appetisers and salads SITHCCC007 Prepare stocks

MEM12002B Perform electrical/electronic measurement MEM12004B Perform precision electrical/electronic measurement MEM18055B Dismantle

Core units MEM09002 Interpret technical drawing MEM11011 Undertake manual handling MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on-the-job training MEM18001 Use hand tools MEM18002 Use power tools/hand held operations MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05005 Carry out mechanical cutting MEM07005 Perform general machining MEM07006 Perform lathe operations MEM07007 Perform milling operations MEM07008 Perform grinding operations MEM18006 Perform precision fitting of engineering components MEM18009 Perform precision levelling and alignment of machines and engineering components MEM18003 Use tools for precision work MEM12006 Mark off/out (general engineering) MEM09003 Prepare basic engineering drawing MEM07031 Perform complex metal spinning lathe operations MEM10002 Terminate and connect electrical wiring MEM07030 Perform basic metal spinning lathe operations * We can develop additional elective units that are not listed on request (Please contact us for further information)

RPL Kit-AURSAA001 Process customer complaints in an automotive workplace MSM The self-study guide contains referencesOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information