Assessment Kit-BSBSTR401 Promote innovation in team environments pre-order present and debate ideas BSBCRT402

present and debate ideas BSBCRT402 Collaborate in a creative process BSBDES304 Source and apply design industry knowledge BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBDES403 Develop and extend design skills and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSS405001 Develop competitive systems and practices for an organisation MSS405013 Facilitate holistic culture improvement in an organisation MSMENV472 Implement and monitor environmentally sustainable work practices Elective units MSS405004 Develop business plans in an organisation implementing competitive systems and practices MSS405005 Manage competitive systems and practices responding to individual and unique customer orders MSS405006 Develop a Balanced Scorecard MSS405007 Introduce competitive systems and practices to a small or medium enterprise MSS405008 Analyse and map a value stream MSS405009 Manage a value stream MSS405014 Develop a communications strategy to support operations MSS405015 Manage relationships with non-customer external organisations MSS405016 Manage workplace learning MSS405084 Manage people relationships MSMENV672 Develop workplace policy and procedures for environmental sustainability MSS404054 Apply statistics to operational processes MSS405020 Develop quick changeover procedures MSS405021 Develop a Just in Time system MSS405022 Design a process layout MSS405023 Develop a levelled pull system for operations and processes MSS405024 Apply the theory of constraints MSS405030 Optimise cost of product or service MSS405031 Undertake value analysis of product or process costs in terms of customer requirements MSS405032 Analyse cost implications of maintenance strategy MSS405033 Optimise office systems to deliver to customer demand MSS405040 Manage 5S system in an organisation MSS405041 Implement improvement systems in an organisation MSS405052 Design an experiment MSMSUP390 Use structured problem-solving tools MSS014009 Evaluate sustainability impact of a work or process area * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and compliance standards associated with licensed electrical work MEM14006 Plan work activities MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM17003 Assist in the provision of on the-job-training MEM18001 Use hand tools MEM18100 Fault-find

Assessment Kit-BSBSTR401 Promote innovation in team environments pre-order present and debate ideas BSBCRT402Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of