SCORM Compliant Package-CHCAOD002 Work with clients who are intoxicated CPP Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AUMAFA001 Apply for jobs and undertake job interviews AURAMA001 Work effectively with others in an automotive workplace AURETR115 Inspect

codes and practices in the workplace CPCPMS3041 Install domestic solid fuel burning appliances CPCPMS3037 Install and commission a single head split system air conditioning * We can develop additional elective units that are not listed on request (Please contact us for further information)

pastries and breads Group B SITHFAB002 Provide responsible service of alcohol Group B Additional Electives SITXHRM002 Roster staff Group C SITXMGT001 Monitor work operations Group C SITXWHS002 Identify hazards

SCORM Compliant Package-CHCAOD002 Work with clients who are intoxicated CPP Core units BSBINS301 Develop and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.