Training And Assessment Strategy-CUA41120 Certificate IV in Photography and Digital Imaging Learner Resources (Skill Set) aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

health and well-being education CHCFAM009 Facilitate family intervention strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCLSC502 Manage landscape projects AHCBUS503 Negotiate and monitor contracts AHCBUS504 Prepare estimates

Core units SITHFAB021 Provide responsible service of alcohol SITHIND006 Source and use information on the hospitality industry SITHIND008 Work effectively in hospitality service SITXCCS014 Provide service to customers SITXCOM007 Show social and cultural sensitivity SITXFIN007 Process financial transactions SITXFSA005 Use hygienic practices for food safety SITXHRM007 Coach others in job skills SITXWHS005 Participate in safe work practices Elective units SIRXCEG008 Manage disrespectful

Training And Assessment Strategy-CUA41120 Certificate IV in Photography and Digital Imaging Learner Resources (Skill Set) aggressive or abusive customers SIRXCEG009You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.