LLND Kit-TLIP0003 Ensure the confidentiality, privacy and security of customer information Advanced Diploma ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units BSBTEC201 Use business software applications ICTICT219 Interact and resolve queries with ICT clients ICTICT314 Connect internal hardware components (c) ICTSAS308 Run standard diagnostic tests (c) ICTICT303 Connect internal hardware components ICTICT310 Identify and use industry specific technologies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22411 Research pathways and produce a learning plan and portfolio VU23550 Give complex presentations for study purposes VU23551 Participate in complex spoken interactions for study purposes VU23552 Take notes from complex spoken texts for study purposes VU23553 Read and write complex texts for study purposes VU23554 Use critical reading skills to analyse complex study tasks VU23555 Use language analysis skills to review own texts General Electives (2) BSBINS401 Analyse and present research information BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA2011A Handle carpentry materials

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-TLIP0003 Ensure the confidentiality, privacy and security of customer information Advanced Diploma ethics and privacy policies inEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational