Learner Guide-CHCAGE012 Provide food services UET Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units MEM16006 Organise and communicate information MEM16008 Interact with computing technology MEM22001 Perform engineering activities MEM22002 Manage self in the engineering environment MEM30007 Select common engineering materials MEM30012 Apply mathematical techniques in a manufacturing engineering or related environment MSMENV272 Participate in environmentally sustainable work practices Electives MEM09229 Read and interpret technical engineering drawings MEM11011 Undertake manual handling MEM12002 Perform electrical/electronic measurement MEM12003 Perform precision mechanical measurement MEM12023 Perform engineering measurements MEM12024 Perform computations MEM13015 Work safely and effectively in manufacturing and engineering MEM13019 Undertake work health and safety activities in the workplace MEM09155 Prepare mechanical models for computer-aided engineering (CAE) MEM12025 Use graphical techniques and perform simple statistical computations MEM13015 Work safely and effectively in manufacturing and engineering MEM13020 Supervise work health and safety in an industrial work environment MEM14006 Plan work activities MEM15011 Exercise external quality assurance MEM15012 Maintain/supervise the application of quality procedures MEM16010 Write reports MSMENV672 Develop workplace policy and procedures for environmental sustainability MEM234028 Produce and manage technical documentation MEM234029 Produce and manage technical publications MEM234036 Apply configuration management procedures in engineering project management MEM234037 Perform maintenance-related integrated logistic support management activities MEM234038 Apply systems engineering procedures to engineering design project management MEM09011 Apply basic engineering design concepts * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and troubleshoot medium enterprise routers ICTNWK529 Install and manage complex ICT networks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER217 Report information about the local bioregion AHCPER219 Plant and maintain crops in a permaculture system AHCPER221 Recognise characteristics of integrated plant and animal systems AHCPER222 Use and maintain basic hand tools and equipment for garden and farm AHCPER224 Work effectively in permaculture AHCWHS202 Participate in workplace health and safety processes Electives AHCIRG219 Assist with low volume irrigation operations AHCLSK202 Care for health and welfare of livestock AHCECR203 Perform basic ecological restoration works AHCINF207 Maintain properties and structures AHCMOM203 Operate basic machinery and equipment AHCWRK210 Observe and report on weather AHCWRK211 Participate in environmentally sustainable work practices AHCWRK323 Operate in isolated and remote situations AHCOCM203 Record information about Country * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-CHCAGE012 Provide food services UET Core units BSBCUE203 Conduct customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce